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Terms & Conditions (pdf)

Concessions and offers

  • “Sauna Regulars package” = 5 sessions

How does it work ? Buy a package of 5 sessions for £37.50 (= £7.50 per session). The 5 sessions can be used within 30 days from the purchase date. If you love it and use all 5 sessions up, you can buy another. If you need more than 30 days to use up the 5 (time away etc.) send us an email and we can extend it to longer. 

Please create a free account with our booking system (Acuity) so that you can easily log in and keep track of your sessions.  

The “Sauna Regular Package” can only be used for one person

  • Low income / pay it forward

We want to build an inclusive sauna community in Frome. We are working on a “pay it a forward” system and offering targeted support for those on low incomes.

Anyone who would like to pay forward a session (donate a session for someone who can’t afford it right now) you are Wildcat community legend! please send us an email and we can allocate it.

To request a low income session, please email:  info@wildcatsauna.org 

Group Bookings

The Wildcat Community Sauna is all about creating a community space while benefiting your own health & wellbeing.  

If you're planning a session together with friends, family or a group, that’s wonderful - just be sure to book your sessions individually so we have the correct details for everyone joining in.

We are considering offering some private hire bookings after the regular day so between 8-9pm.  Any profits made from private hire will be re-invested in developing the community support element of our Wildcat Sauna.   

If this is something that you are interested in, please email info@wildcatsauna.org

Cancellation Policy

Sessions can be cancelled or rescheduled up to 24 hours before your appointment starts, via your booking email (Acuity booking system) . This gives us enough time to offer the space.

Within 24 hours of your session, we are unable to credit or reschedule the session. If you are unwell, or have other extenuating circumstances, please get in touch: info@wildcatsauna.org

 
 

GIFT VOUCHERS - now available

  • We’re happy to say that we now have gift vouchers available - just in time for the festive season!

    They are available as £10 (or multiples of £10) vouchers or you can gift someone a 5 session pack (to be used within 30 days of them activating.

    Both need to be used within 6 months of purchase.